Table reservations
Let customers request a table for food or drinks using your public online booking flow.
HOSPITALITY BOOKINGS + WORKFORCE
Hospitality booking system
built for busy venues.
Take online bookings for tables, parties, events and rooms, control availability and capacity, and manage every request alongside your rota, attendance, payroll and labour planning.
£24.99
per venue / month
Bookings and workforce management in one hospitality platform.
✓ Online bookings
✓ Manager booking diary
✓ Unlimited staff
Swapste
Bookings
Live
Booking types
4
Table
Available
Party & events
Available
Room requests
Available
ONLINE BOOKINGS
One booking system for the way hospitality actually works.
Accept the booking types that suit your venue and keep managers in control of availability, capacity and approvals.
Party bookings
Take requests for larger groups and celebrations without relying on scattered messages and phone notes.
Event bookings
Accept requests for events and special occasions using configured service periods and capacity limits.
Room bookings
Venues with accommodation can also take overnight room booking requests through Swapste.
Service periods
Decide which days and times each booking type is available and configure the length of booking slots.
Capacity controls
Set maximum covers per slot and maximum party sizes so online demand stays within what your venue can handle.
Booking blackouts
Block selected dates, times or booking types when the venue should not accept online requests.
Manager approval
Review pending online requests and approve, reject or cancel bookings while keeping the booking diary up to date.
MANAGER CONTROL
Control when, how and how far ahead customers can book.
Set your booking rules
Choose which booking types are enabled, maximum party size, capacity per slot and minimum booking notice.
Choose your availability
Configure service periods by day, booking type, start time, end time and slot length.
Keep one booking diary
Managers can add bookings themselves as well as handle public online requests from the same booking workflow.
Track attendance
Record whether bookings attended or were no-shows so the booking record does not stop at confirmation.
MORE THAN A BOOKING DIARY
Bookings connected with the rest of your venue operation.
Staff rotas
Build and publish weekly rotas, recurring shifts and staff schedules from the same Swapste platform.
Restaurants & cafés
Manage bookings alongside front and back of house staffing, attendance, payroll and labour performance.
Pubs & bars
Bring reservations, parties and events together with your shift cover, swaps and staff management.
Smart Labour
Compare scheduled and actual wage cost against sales to understand labour performance alongside venue operations.
HOSPITALITY BOOKING SYSTEM FAQ
Common questions about Swapste Bookings.
What types of bookings can Swapste manage?
Swapste supports table reservations, party and group bookings, event bookings and overnight room booking requests.
Can customers make bookings online?
Yes. Venues can enable public online bookings and choose which booking types they want to accept.
Can managers control booking capacity?
Yes. Managers can configure maximum covers per slot, maximum party size, service periods and booking slot length.
Can I control how far ahead customers can book?
Yes. Swapste includes minimum notice and booking horizon settings so managers control the online booking window.
Can managers block dates or times?
Yes. Booking blackouts can stop bookings for selected dates, times or booking types.
Do online bookings need manager approval?
Managers can review pending online bookings and approve or reject them from Swapste.
Can managers add phone or walk-in bookings?
Yes. Managers can add bookings directly and record sources such as phone, walk-in or in-person bookings.
Does Swapste also manage staff rotas?
Yes. Swapste also manages rotas, cover, swaps, holidays, attendance, payroll-ready hours and labour planning.
TRY SWAPSTE
Put bookings and workforce management in one place.
First 30 days free. Set up your venue, manage your team and start configuring online bookings from one platform.
EXPLORE SWAPSTE
Running a hospitality venue?
Hospitality rota software · Pub software · Restaurant software · Smart Labour